PRIVACY POLICY
Last updated June 18, 2026
This privacy notice for Urban Plugged LLC (“Company,” “we,” “us,” or “our”) describes how and why we might collect, store, use, and/or share (“process”) your information when you use our services (“Services”), including when you download and use our mobile application BurnStack, or any other application of ours that links to this privacy notice.
If you do not agree with our policies and practices, please do not use our Services. If you have any questions or concerns, please contact us at urbanpluggedllc@gmail.com.
SUMMARY OF KEY POINTS
What personal information do we process?
When you use BurnStack, we may process information depending on how you interact with the app, the choices you make, and the features you use. This may include app usage information, device information, and health and fitness-related information that you choose to enter or generate in the app.
Do we process health or fitness information?
Yes. BurnStack is a health and fitness app. It may process fitness and activity-related information such as your selected activity, weight, food stack selections, estimated calories burned, workout/session time, foods burned, daily calorie goals, streaks, and session history.
BurnStack is not a medical app. BurnStack does not provide medical advice, diagnosis, treatment, emergency services, clinical decision support, disease management, physical therapy, rehabilitation, or research studies.
Do we process sensitive personal information?
BurnStack may process health and fitness-related information that you choose to enter or generate in the app. We do not collect information for medical diagnosis, treatment, emergency care, disease management, reproductive health tracking, period tracking, sleep management, medication management, or clinical decision-making.
Do we receive information from third parties?
We do not intentionally receive personal health or fitness information about you from third parties.
How do we process your information?
We process your information to provide, operate, improve, and administer BurnStack, including calculating estimated calorie burn, showing food stack progress, saving session history, tracking goals and streaks, supporting app settings, and maintaining app performance and security.
In what situations and with which parties do we share personal information?
We may share information with service providers, if needed to operate the app, comply with law, protect rights and safety, or in connection with a business transfer. We do not sell your personal health or fitness information.
How do we keep your information safe?
We use reasonable technical and organizational safeguards designed to protect your information. However, no electronic transmission or storage method can be guaranteed to be 100% secure.
What are your rights?
Depending on where you live, you may have rights to access, correct, delete, or limit the use of your personal information. You can contact us at urbanpluggedllc@gmail.com.
TABLE OF CONTENTS
- What information do we collect?
- How do we process your information?
- Health and fitness information
- What legal bases do we rely on to process your information?
- When and with whom do we share your information?
- Third-party websites, services, and ads
- How long do we keep your information?
- How do we keep your information safe?
- What are your privacy rights?
- Controls for Do-Not-Track features
- California privacy rights
- Virginia privacy rights
- Do we make updates to this notice?
- How can you contact us about this notice?
- How can you review, update, or delete your data?
- WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you voluntarily provide to us.
We may collect personal information that you voluntarily provide when you contact us, request support, communicate with us, or otherwise interact with our Services.
This may include:
- Email address, if you contact us for support
- Name or contact details, if you voluntarily provide them
- Information you include in support requests, feedback, emails, or other communications
Health and fitness information you provide or generate in BurnStack
BurnStack may allow you to enter, select, or generate health and fitness-related information, including:
- Weight
- Selected activity type
- Workout or activity session duration
- Estimated calories burned
- Food stack selections
- Foods burned or completed
- Daily calorie goals
- Goal progress
- Streaks
- Session history
- BurnStack progress statistics
- Share text that may summarize your session or food stack progress
This information is used to provide the core app experience, including estimating calorie burn, displaying progress, showing food stack burn progress, saving session summaries, showing activity history, and tracking goals and streaks.
Application data
If you use our mobile application, we may collect or process certain app-related and device-related information, such as:
- Device type
- Operating system
- App version
- Device settings related to app functionality
- Crash, diagnostic, or performance information
- App interactions and feature usage, if analytics or diagnostic tools are enabled
This information is primarily needed to maintain the security and operation of the app, troubleshoot issues, improve performance, and support internal analytics and reporting.
Information stored locally on your device
Some BurnStack information may be stored locally on your device, such as:
- Weight setting
- Daily calorie goal
- Audio, haptic, and effects settings
- Session history
- Streaks and progress
- Food stack selections
- App preferences
If information is stored only on your device, deleting the app or clearing app data may delete that information.
Sensitive information
BurnStack may process health and fitness-related information that you choose to enter or generate in the app. BurnStack is not designed to collect medical records, protected health information, medical diagnosis information, medication information, reproductive health information, period tracking information, sleep tracking information, emergency health information, biometric identifiers, or clinical information.
We do not use BurnStack information to diagnose, treat, prevent, or manage diseases or medical conditions.
- HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, operate, improve, and administer our Services.
We may process your information for the following purposes:
- To provide BurnStack’s core features
- To calculate estimated calories burned
- To show visual food stack progress
- To save session summaries and activity history
- To track daily goals, streaks, and progress
- To support app settings such as sound, haptics, effects, and daily goals
- To allow sharing of BurnStack progress, if you choose to use share features
- To respond to support requests and user communications
- To improve app performance, stability, and user experience
- To detect, prevent, or address technical issues
- To protect the security and integrity of our Services
- To comply with legal obligations
BurnStack calorie estimates are approximate. They are provided for general fitness motivation and educational purposes only.
- HEALTH AND FITNESS INFORMATION
In Short: BurnStack includes health and fitness features, but it is not a medical app.
BurnStack is designed as a visual calorie burner and fitness motivation app. The app helps users understand estimated calorie burn by comparing activity progress to food stack progress.
BurnStack may process health and fitness-related information, including:
- Activity and fitness information
- Nutrition and weight management-related information
- Weight entered by the user
- Activity selections
- Estimated calories burned
- Food selections and food calorie values
- Session time
- Daily calorie goals
- Streaks and progress
- Session history
BurnStack does not provide medical features. BurnStack does not provide:
- Medical diagnosis
- Medical treatment
- Clinical decision support
- Disease or condition management
- Emergency or first aid services
- Medical device functionality
- Medication or treatment management
- Mental or behavioral health treatment
- Physical therapy or rehabilitation
- Reproductive or sexual health services
- Period tracking
- Sleep management
- Human subjects research
- Clinical trials
- Patient communities
BurnStack is for general fitness motivation only. You should not rely on BurnStack as a substitute for professional medical advice. Always consult a qualified healthcare professional before starting a new exercise, fitness, weight loss, or nutrition program, especially if you have a medical condition, injury, or other health concern.
- WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?
In Short: We process your information only when we have a valid legal reason to do so.
Depending on your location, we may rely on the following legal bases:
Consent
We may process your information if you have given us permission to use your information for a specific purpose. You may withdraw your consent at any time.
Performance of a contract
We may process your information to provide the Services you requested, such as operating the app, saving your progress, and displaying your session information.
Legitimate interests
We may process your information when necessary for our legitimate business interests, such as improving app performance, maintaining security, troubleshooting issues, and understanding how users interact with the app.
Legal obligations
We may process your information where necessary to comply with legal obligations, respond to lawful requests, or protect our legal rights.
Vital interests
We may process your information where necessary to protect your vital interests or the vital interests of another person.
- WHEN AND WITH WHOM DO WE SHARE YOUR INFORMATION?
In Short: We may share information in limited situations described below.
Service providers
We may share information with vendors, service providers, contractors, or agents who perform services for us or on our behalf. These may include hosting providers, analytics providers, crash reporting providers, app store services, customer support tools, or advertising services if used in the app.
Legal requirements
We may disclose information if required to do so by law, legal process, court order, government request, or to comply with applicable law.
Protection of rights and safety
We may disclose information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, security issues, threats to safety, or illegal activity.
Business transfers
We may share or transfer information in connection with, or during negotiations of, a merger, sale of company assets, financing, acquisition, or transfer of all or part of our business.
We do not sell your personal health or fitness information.
- THIRD-PARTY WEBSITES, SERVICES, AND ADS
The Services may contain links to third-party websites, online services, mobile applications, or advertisements that are not operated by us.
We are not responsible for the privacy, security, or content practices of third parties. Any information collected by third parties is governed by their own privacy policies. You should review the privacy policies of third-party services before providing information to them.
If BurnStack uses third-party advertising, analytics, crash reporting, or app store services, those services may process certain device, usage, diagnostic, or advertising-related information according to their own policies and applicable law.
- HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep information for as long as necessary to fulfill the purposes described in this policy unless otherwise required by law.
We keep your personal information only as long as necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law.
Information stored locally on your device may remain on your device until you delete it, clear app data, reset app settings, or uninstall the app.
Support communications may be retained as long as needed to respond to your request, maintain business records, resolve disputes, or comply with legal obligations.
When we no longer have a legitimate business need to process your information, we will delete or anonymize it, or securely store it and isolate it from further processing until deletion is possible.
- HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We use reasonable safeguards to protect your information.
We have implemented appropriate technical and organizational security measures designed to protect the security of information we process.
However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure. We cannot promise or guarantee that unauthorized third parties will not be able to defeat our security measures and improperly collect, access, steal, or modify your information.
You should only use the Services within a secure environment.
- WHAT ARE YOUR PRIVACY RIGHTS?
Depending on where you are located, you may have certain privacy rights under applicable law. These may include the right to:
- Request access to your personal information
- Request correction of inaccurate personal information
- Request deletion of your personal information
- Restrict or object to certain processing
- Withdraw consent where processing is based on consent
- Request a copy of your personal information
- Opt out of certain data sharing or sale where applicable
To exercise your rights, please contact us at urbanpluggedllc@gmail.com.
We will consider and act upon requests in accordance with applicable data protection laws.
Withdrawing consent
If we rely on your consent to process information, you may withdraw your consent at any time by contacting us. Withdrawal of consent does not affect the lawfulness of processing before the withdrawal.
- CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and applications include a Do-Not-Track (“DNT”) feature or setting.
At this time, no uniform technology standard for recognizing and implementing DNT signals has been finalized. We do not currently respond to DNT browser signals or other mechanisms that automatically communicate your choice not to be tracked online.
If a standard for online tracking is adopted that we must follow in the future, we will inform you in a revised version of this privacy policy.
- CALIFORNIA PRIVACY RIGHTS
If you are a California resident, you may have specific rights regarding your personal information.
California Shine the Light Law
California Civil Code Section 1798.83 permits California residents to request information about categories of personal information, if any, that we disclosed to third parties for direct marketing purposes during the immediately preceding calendar year.
If you are a California resident and would like to make such a request, please contact us using the contact information below.
California Consumer Privacy Rights
California residents may have the right to:
- Know whether we collect and use personal information
- Know the categories of personal information we collect
- Know the purposes for which personal information is used
- Know whether personal information is sold or shared
- Request deletion of personal information
- Request correction of inaccurate personal information
- Request access to personal information
- Opt out of the sale or sharing of personal information
- Limit the use and disclosure of sensitive personal information, where applicable
- Not be discriminated against for exercising privacy rights
Categories of personal information
Depending on your use of BurnStack, we may collect or process the following categories of personal information:
A. Identifiers
Examples may include email address or online identifiers if you contact us or use certain services.
Collected: Yes, if voluntarily provided or processed through app/device services.
B. Personal information categories listed in the California Customer Records statute
Examples may include contact information if you voluntarily provide it.
Collected: Yes, if voluntarily provided.
C. Protected classification characteristics
Examples may include age, gender, or similar information.
Collected: No, unless you voluntarily provide such information in communications with us.
D. Commercial information
Examples may include purchase or transaction information if you make purchases through an app store.
Collected: We may receive limited transaction-related information from app stores, but we do not directly process full payment card information.
E. Biometric information
Collected: No.
F. Internet or other similar network activity
Examples may include app interactions, diagnostics, crash logs, or usage information if analytics or diagnostic services are enabled.
Collected: Yes, if applicable.
G. Geolocation data
Collected: No, unless a future feature requests location access and you grant permission.
H. Audio, electronic, visual, thermal, olfactory, or similar information
Collected: No.
I. Professional or employment-related information
Collected: No.
J. Education information
Collected: No.
K. Inferences drawn from other personal information
Examples may include app progress, goal progress, streaks, or session summaries generated from your app activity.
Collected: Yes, if you use these features.
L. Sensitive personal information
BurnStack may process health and fitness-related information, such as weight, activity, calorie estimates, food stack selections, goals, streaks, and session history.
Collected: Yes, if you use these features.
Sale or sharing of personal information
We do not sell your personal health or fitness information. We do not knowingly sell personal information of children.
To exercise California privacy rights, contact us at urbanpluggedllc@gmail.com.
- VIRGINIA PRIVACY RIGHTS
If you are a Virginia resident, you may have specific rights under the Virginia Consumer Data Protection Act.
These rights may include:
- Right to know whether we process your personal data
- Right to access your personal data
- Right to correct inaccuracies in your personal data
- Right to request deletion of your personal data
- Right to obtain a copy of personal data you previously provided
- Right to opt out of targeted advertising, sale of personal data, or profiling where applicable
Urban Plugged LLC has not sold personal data to third parties for business or commercial purposes. Urban Plugged LLC will not sell personal data in the future belonging to users, website visitors, or other consumers.
To exercise your rights under Virginia law, contact us at urbanpluggedllc@gmail.com.
Verification process
We may request additional information reasonably necessary to verify your identity and process your request. If you submit a request through an authorized agent, we may need additional information to verify your identity or the agent’s authority.
Right to appeal
If we decline to take action regarding your request, we will inform you of our decision and the reason. If you wish to appeal, please email us at urbanpluggedllc@gmail.com.
- DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we may update this policy as necessary.
We may update this privacy policy from time to time. The updated version will be indicated by an updated “Last updated” date and will be effective as soon as it is accessible.
If we make material changes, we may notify you by prominently posting a notice or by sending a notification where appropriate.
We encourage you to review this privacy policy regularly to stay informed about how we protect your information.
- HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this privacy policy, you may email us at:
Or contact us by post at:
Urban Plugged LLC
United States
- HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
You have the right to request access to the personal information we collect from you, request that we change or correct that information, or request deletion of that information.
To request to review, update, or delete your personal information, please contact us at:
You may also contact support at:
Support page:
https://urbanplugged.com/support
Please note that some BurnStack data may be stored locally on your device. You may be able to delete local app data by clearing app data, using in-app settings where available, or uninstalling the app.